About Callbar
Callbar is a desktop calling application for making and receiving calls through Talkdesk. It can be used as a standalone desktop tool or through an integrated product's computer telephony integration (CTI), which connects calling functions to another application. For customer-service agents, putting calls alongside an integrated work application can provide context while communicating with customers in real time. Callbar supports both incoming and outgoing calls through the Talkdesk service, bringing those interactions to the desktop rather than requiring a separate phone interface. Callbar is intended for agents who handle customer calls using Talkdesk, either directly from the desktop or within a compatible CTI integration. The precise customer information shown during a call depends on the integrated product.
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