About Front
Front is a work communication platform that brings messages from several channels into one place. It can be used to manage email groups, text messages, website chat, and social media conversations, so teams can handle these work communications through the same platform. It is a customer communication platform with a focus on collaboration. For people whose work involves multiple forms of correspondence, Front provides a shared environment for handling those messages. Its central idea is to consolidate work communication across channels, making it possible to manage email, chat, text, and social messages from one place. This combination suits work where incoming customer communication arrives in different formats and needs to be handled collaboratively.
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