About GoToAssist Agent Desktop Console
GoToAssist Agent Desktop Console is a remote-support application for providing live assistance to end users and accessing unattended computers. It supports multiple sessions from one instance, allowing support agents to handle more than one connection at a time. Improved keyboard shortcut handling and automatic updates are also listed features. The console is intended for support personnel who need to connect to user machines or managed computers remotely. Live support allows an end user to receive help during an active interaction, while unattended access supports maintenance when no user is present. The supplied information does not detail security controls, supported operating systems, or file-transfer features. Its documented focus is remote support and multi-session access.
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