About LogMeIn Resolve Desktop Console
LogMeIn Resolve Desktop Console is an IT-management application that combines remote access, remote support, and ticketing. It helps IT teams and help desks receive support requests, triage reported issues, and connect to systems to diagnose or resolve problems. Conversational ticketing brings request handling into the same workflow as support and remote access. The product is designed to support different team and support-request needs across systems. Its combination of access, assistance, and ticket management brings several service-desk functions together. The supplied information does not specify supported operating systems, remote-control features, integrations, or ticketing workflows. Available capabilities can vary by organization configuration. Its stated role is an all-in-one desktop console for IT support and management.
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