About ZAC
ZAC is a business communications workspace that combines voice, messaging, and video conferencing. It also includes an integrated contact-center interface, allowing employees to use the same environment for internal collaboration and customer interactions. This brings several communication channels together, which can help organizations coordinate conversations across teams and support functions. The product is intended for businesses that need calling, messaging, meetings, and customer-service interactions in one platform. The supplied information does not specify supported devices, contact-center routing features, integrations, or data-security controls. Organizations should verify the system's capabilities and policies before using it for customer or confidential communications. ZAC's documented scope is a unified workspace for voice, chat, video meetings, and contact-center activity.
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