About Zoho Assist
Zoho Assist is a cloud-based remote support and unattended-access tool. It supports attended sessions for helping a remote customer without requiring that person to install the software in advance, as well as unattended access for managing remote computers at other times. This lets support staff provide assistance and administrators maintain systems from a distance. The product also supports access to Android devices and support work from mobile devices. Its cloud-based design connects the support operator and remote equipment through the service. The available information does not specify authentication controls, session recording, or which Android functions are available. Remote access should be configured with appropriate account permissions and user consent. Zoho Assist's documented scope is attended remote support, unattended computer access, Android access, and support from mobile devices.
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